Nortel Norstar Standard. Параметры соединения и формат данных SMDR/CDR


Данные ниже соответствуют только программе Advanced PBX Data Logger и могут быть не применимы для других программных продуктов.

Station Message Detail Recording 6 (SMDR6)

The Station Message Detail Recording 6 (SMDR6) is a unit that connects to your Norstar Key System Unit (KSU) to record call activity. Each time a telephone call is made to or from your company, the information about the call is recorded. When the call is completed, information about the call is printed out in Call Records

Programming SMDR6

To access the SMDR6 Administration menu press [Feature] [9] [*] [2]. The display shows: SMDR6 Admin. Then configure following options as:

  • Printer: 38400 (press [CHANGE] to set new baudrate)
  • Format: SL-1 or SL-1 CLID (press [SHOW] then [CHANGE])
  • Report: All (output info about all calls)
  • Language: English
  • Access codes: leave unchanged
  • Feature: F999

Note: If you use M7100/M7208 telephones for programming SMDR6 use following buttons as:

  • [*] - NEXT
  • [O] - SHOW
  • [#] - CHANGE

Errors

When you use the FEATURE 9 * 2 code you may see some error messages:
INACTIVE FEATURE. That error message indicates that there is a problem with the connection between the phone system and the SMDR6 box. That connection is made using a standard RJ11 telephone cord (the same type of cord you would use to plug a telephone).
PRINTER PROBLEM. This error appears if connection between the SMDR6 unit and a computer is broken or our software is not active. Please, verify the following: cable (you need a straight serial cable, not a NULL cable), a COM port number, baud rate, launch our software on your computer.

Configuring PBX Logger

COM port settings

Set communication parameters:

  • Baud rate: 38400
  • Data bits: 8
  • Parity: None
  • Stop bits: 1
  • Hardware flow control: enable all options

Modules

Module -> Query Parse Filter -> Parser -> [Nortel Norstar SL-1] or [Nortel Norstar SL-1 CLID]

Данные, извлекаемые PBX Data Logger

ОписаниеТип данныхИмя колонки
Время звонкаdatetimeCALL_TIME
ЛинияstringTRUNK
СтанцияstringEXT
НаправлениеstringDIRECTION
Ожидания ответаdatetimeRING
ТелефонstringDIALED_PHONE
Вызывающий телефонstringCALLER_PHONE
NamestringACC
DNIS numberstringDNIS
PRI СлужбаstringFLAG2
BCstringFLAG3
HospitalitystringFLAG4
Длительность звонкаdatetimeCALL_DURATION
Длительность звонка (с)integerCALL_DURATION_S
Тип записиstringCALL_TYPE
Тип записи 1stringFLAG1

Замечание: Продукты и компании, указанные здесь используются только для обозначение и идентификации и могут быть торговыми и/или зарегистрированными марками соответствующих компаний.